Chris Horroll
Articles
Recent activity by Chris Horroll
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Cancelling my account
Please use this request form if you're looking to make a cancellation request. Please select the item from the list below and provide full details where prompted. When you’ve submitted the form, w...
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Buyers Glossary
This glossary describes key buyer terminology. 2 - A - B - C - D - E - F - G - H - I - J - K - L - M - N - O - P - Q - R - S - T - U - V - W - X - Y - Z 2 28 Day Exchange Deadline The developer re...
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How do I complete my 'Tentative Reservation'?
If you have a tentative reservation, this means the seller has added some initial information for your property reservation but needs you to complete the outstanding details. This could be tasks s...
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Buyer Case Tools Bar
To the right-hand side of your summary page, there is a sidebar with icons displayed. This is your Case Tools menu. Simply click on an icon to open up the full menu. This article includes: Purch...
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Identity Check - iPad Settings
If you are having trouble completing the Identity Check using an iPad, you may need to adjust your camera and microphone settings. This article includes: What does the error look like? How can I...
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My Dashboard
When you sign in to your account, the first page you will see is your Dashboard. This page will display all of your developments, their status, the number of live units and also the number of acti...
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How do I add a new reservation?
This article includes: Add a new reservation Buyer(s) present Buyer(s) remote Add a new reservation Access your Dashboard Click View next to your development Click Add Reservation next to th...
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Development Settings: Unit settings & availability
Note Depending on your user role, the following actions may not be available to you You will be able to make changes to your live units, update the status of a unit and create new units from you...
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Forgotten my username or password
If you have forgotten your username or password, you can easily reset this and get logged back into your Yourkeys account quickly. This article includes: Forgot your username? Forgot your passwo...
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Account Settings: How do I edit my business account details?
If you need to edit your business account details, you can do this from your Development Overview. To make changes to your business details: Click on your profile picture in the top right-hand co...
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