Remote - Adding a new reservation - Buyer Steps Completed / Property Reserved

Once the buyer has completed their steps, we'll notify you by email. You can then review all steps including the information the buyer completed before signing the agreement. Before doing so, you will need to confirm in the tick box that you have reviewed all of the reservation information, including but not limited to, proof of address details and the results of the ID check. 

Below is the full list of steps the buyer can be sent to complete:
- Reservation Consent
- Buyer(s) details
- Identity check (if you selected the buyer to do so)*
- Planned Use
- Choose conveyancer (if not chosen by yourself)
- Finance including proof of funds (if you selected the buyer to do so))
- Consumer consent including the Consumer Code
- Reservation deposit (if you selected the buyer to pay online via Stripe)
- Review & Sign (which includes the reservation agreement and proof of funds declaration form if applicable)

*Should you need to review data inaccuracies found from the Identity Check, you can learn more on that process here.

You can make changes and amendments, should this affect the reservation agreement, this will then be sent to the buyer to resign with the updated information. Once you are happy with all of the information, you can then countersign the agreement tOnce completed, you'll have a final confirmation banner to fully reserve the property. Simply click "Confirm" to finalise the reservation. We'll then notify the relevant stakeholders and send the instruction and document set to buyer's conveyancer.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.