When you have fully reserved a new property, you will receive a congratulatory email confirming your reservation! All of the transaction information will be sent directly to your chosen conveyancer to review and they can start working on your purchase immediately!
We'll let you know by email when there are further updates, and you can log in to the Yourkeys platform to check the status of your purchase at any time.
If you have a tentatively reserved a property, then your email will state this and we'll let you know all the outstanding steps to complete on your platform. Once completed, your conveyancer will then be sent the instruction and the document set. Simple!