How to accept a new instruction from a buyer

You’ll receive an email and a notification when a new instruction request hits your dashboard. From here, you can either accept, reject or request more information from the purchaser. We’ve built a direct messenger so you can communicate with the new buyer(s) in real time. 


As a part of the instruction you’ll be able to see lots of information about the buyer(s) and the property - Reservation agreement, contact details, name(s), UK Finance (CML) form, current address etc. Everything you need to get started!


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