FAQs

An Introduction

• Do I have to pay to use Yourkeys? Tue, 10 Dec, 2019 at 4:09 PM
• About Yourkeys! Thu, 28 Nov, 2019 at 3:25 PM
• How does Yourkeys benefit a developer? Tue, 10 Dec, 2019 at 4:06 PM
• How does Yourkeys benefit a conveyancer? Thu, 28 Nov, 2019 at 3:50 PM
• How does Yourkeys benefit a buyer? Thu, 28 Nov, 2019 at 3:52 PM

Getting Started

• How do I create an account? Thu, 28 Nov, 2019 at 3:53 PM
• How do I sign in? Mon, 21 Oct, 2019 at 2:18 PM
• How can I contact Yourkeys? Tue, 26 Nov, 2019 at 11:48 AM
• What if I've forgotten my username? Tue, 1 Oct, 2019 at 9:45 AM
• What if I've forgotten my password? Mon, 21 Oct, 2019 at 2:18 PM

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Developers/Sellers

• How do I edit my profile details? Thu, 28 Nov, 2019 at 4:01 PM
• How do I edit my business account details? Fri, 4 Oct, 2019 at 10:47 AM
• How does my 'Development Overview' work? Thu, 17 Oct, 2019 at 4:28 PM
• How do I add users to my team? Fri, 4 Oct, 2019 at 11:30 AM
• What is a 'Tentative Reservation'? Wed, 16 Oct, 2019 at 4:21 PM

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Buyers

• How do I edit my profile details? Mon, 7 Oct, 2019 at 10:07 AM
• How do I complete my reservation? Fri, 29 Nov, 2019 at 10:58 AM
• My Reservation - Choose your Conveyancer Tue, 3 Dec, 2019 at 10:58 AM
• My Reservation - Property Reserved: Progression Summary Thu, 28 Nov, 2019 at 2:16 PM
• What happens when I have reserved a new property? Mon, 7 Oct, 2019 at 10:33 AM

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Jargon Buster for Buyers

• What does 'Leasehold' mean? Fri, 29 Nov, 2019 at 10:30 AM
• What does 'Freehold' mean? Fri, 29 Nov, 2019 at 10:30 AM
• What is 'Stamp Duty'? Fri, 4 Oct, 2019 at 3:54 PM
• What is a 'Help To Buy: Equity Loan'? Fri, 4 Oct, 2019 at 3:54 PM
• Contracts - Everything you need to know! Fri, 4 Oct, 2019 at 3:55 PM

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