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FAQs
Introduction
About Yourkeys!
How long does it take to get up and running?
Do you provide training?
I use Estate Agents; will they want to use Yourkeys?
What reports can be pulled from the platform?
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Getting Started
How do I create an account?
How do I sign in?
How can I contact Yourkeys?
What if I've forgotten my username?
What if I've forgotten my password?
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Sellers: Platform Features & Settings
My Dashboard
My Development Overview
Progression Summary
Reservation Summary
Development Settings: Unit settings & availability
View all (32)
Sellers: Reservation - Face to Face Reservation [F2F]
F2F - How do I add a new reservation?
F2F - Adding a new reservation - Steps Listing
F2F - Adding a new reservation - Reservation Consent
F2F - Adding a new reservation - Buyer(s) Details
F2F - Adding a new reservation - Identity Check
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Sellers: Reservation - Remote Reservation [Remote]
Remote - How do I add a new reservation?
Remote - Adding a new reservation - Steps Listing
Remote - Adding a new reservation - Buyer(s) Details
Remote - Adding a new reservation - Pricing
Remote - Adding a new reservation - Stamp Duty Land Tax
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Conveyancers
Buyer's Conveyancer - How does it work?
Seller's Conveyancer - How does it work?
Jargon Buster for Buyers
What does 'Leasehold' mean?
What does 'Freehold' mean?
What is 'Stamp Duty'?
What is a 'Help To Buy: Equity Loan'?
Contracts - Everything you need to know!
View all (53)
Buyers
Reserving through Yourkeys - What to Expect!
How do I complete my 'Tentative Reservation'?
My Reservation - Reservation Consent
My Reservation - Buyer(s) Details
My Reservation - Identity Check
View all (39)
Coming soon
Recently completed
Introduction
About Yourkeys!
Wed, 26 Feb, 2020 at 11:21 AM
How long does it take to get up and running?
Mon, 30 Mar, 2020 at 3:13 PM
Do you provide training?
Mon, 30 Mar, 2020 at 3:13 PM
I use Estate Agents; will they want to use Yourkeys?
Mon, 30 Mar, 2020 at 3:18 PM
What reports can be pulled from the platform?
Mon, 30 Mar, 2020 at 3:19 PM
View all (11)
Getting Started
How do I create an account?
Wed, 8 Apr, 2020 at 10:25 AM
How do I sign in?
Mon, 21 Oct, 2019 at 2:18 PM
How can I contact Yourkeys?
Wed, 17 Feb, 2021 at 4:36 PM
What if I've forgotten my username?
Tue, 1 Oct, 2019 at 9:45 AM
What if I've forgotten my password?
Mon, 21 Oct, 2019 at 2:18 PM
View all (8)
Sellers: Platform Features & Settings
My Dashboard
Mon, 16 Mar, 2020 at 9:17 AM
My Development Overview
Mon, 29 Jun, 2020 at 1:47 PM
Progression Summary
Sat, 19 Sep, 2020 at 12:24 PM
Reservation Summary
Mon, 14 Sep, 2020 at 3:54 PM
Development Settings: Unit settings & availability
Sat, 7 Nov, 2020 at 11:57 AM
View all (32)
Sellers: Reservation - Face to Face Reservation [F2F]
F2F - How do I add a new reservation?
Fri, 9 Oct, 2020 at 11:22 AM
F2F - Adding a new reservation - Steps Listing
Fri, 9 Oct, 2020 at 2:30 PM
F2F - Adding a new reservation - Reservation Consent
Mon, 29 Jun, 2020 at 2:34 PM
F2F - Adding a new reservation - Buyer(s) Details
Mon, 15 Feb, 2021 at 9:55 AM
F2F - Adding a new reservation - Identity Check
Wed, 9 Sep, 2020 at 4:29 PM
View all (39)
Sellers: Reservation - Remote Reservation [Remote]
Remote - How do I add a new reservation?
Mon, 29 Jun, 2020 at 2:40 PM
Remote - Adding a new reservation - Steps Listing
Fri, 9 Oct, 2020 at 2:45 PM
Remote - Adding a new reservation - Buyer(s) Details
Mon, 15 Jun, 2020 at 10:20 AM
Remote - Adding a new reservation - Pricing
Mon, 15 Jun, 2020 at 10:20 AM
Remote - Adding a new reservation - Stamp Duty Land Tax
Mon, 15 Jun, 2020 at 10:20 AM
View all (26)
Conveyancers
Buyer's Conveyancer - How does it work?
Mon, 22 Jun, 2020 at 10:53 AM
Seller's Conveyancer - How does it work?
Tue, 25 Feb, 2020 at 3:33 PM
Jargon Buster for Buyers
What does 'Leasehold' mean?
Fri, 29 Nov, 2019 at 10:30 AM
What does 'Freehold' mean?
Fri, 29 Nov, 2019 at 10:30 AM
What is 'Stamp Duty'?
Thu, 9 Jul, 2020 at 8:47 AM
What is a 'Help To Buy: Equity Loan'?
Fri, 4 Oct, 2019 at 3:54 PM
Contracts - Everything you need to know!
Fri, 4 Oct, 2019 at 3:55 PM
View all (53)
Buyers
Reserving through Yourkeys - What to Expect!
Thu, 21 May, 2020 at 12:52 PM
How do I complete my 'Tentative Reservation'?
Fri, 2 Oct, 2020 at 1:47 PM
My Reservation - Reservation Consent
Mon, 29 Jun, 2020 at 5:35 PM
My Reservation - Buyer(s) Details
Mon, 29 Jun, 2020 at 2:31 PM
My Reservation - Identity Check
Sat, 10 Oct, 2020 at 4:24 PM
View all (39)
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