FAQs

An Introduction

• Do I have to pay to use Yourkeys? Fri, 3 Jan, 2020 at 11:29 AM
• About Yourkeys! Thu, 28 Nov, 2019 at 3:25 PM
• How does Yourkeys benefit a housebuilder/seller? Fri, 3 Jan, 2020 at 11:26 AM
• How does Yourkeys benefit a conveyancer? Thu, 28 Nov, 2019 at 3:50 PM
• How does Yourkeys benefit a buyer? Thu, 28 Nov, 2019 at 3:52 PM

Getting Started

• How do I create an account? Fri, 3 Jan, 2020 at 11:28 AM
• How do I sign in? Mon, 21 Oct, 2019 at 2:18 PM
• How can I contact Yourkeys? Tue, 26 Nov, 2019 at 11:48 AM
• What if I've forgotten my username? Tue, 1 Oct, 2019 at 9:45 AM
• What if I've forgotten my password? Mon, 21 Oct, 2019 at 2:18 PM

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Housebuilders/Sellers

• How do I edit my profile details? Thu, 28 Nov, 2019 at 4:01 PM
• How do I edit my business account details? Fri, 4 Oct, 2019 at 10:47 AM
• How do I edit the development details? Fri, 3 Jan, 2020 at 11:30 AM
• How do I add a new reservation? Mon, 30 Dec, 2019 at 10:16 AM
• Adding a new reservation - Pre-Reservation Details Tue, 7 Jan, 2020 at 8:41 AM

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Buyers

• Reserving through Yourkeys - What to Expect! Thu, 2 Jan, 2020 at 4:16 PM
• How do I complete my 'Tentative Reservation'? Thu, 2 Jan, 2020 at 4:24 PM
• A Guide for Gifters! Thu, 2 Jan, 2020 at 4:18 PM
• My Reservation - Buyer(s) Details Mon, 30 Dec, 2019 at 11:48 AM
• My Reservation - Pre-Reservation Details Mon, 30 Dec, 2019 at 11:48 AM

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Jargon Buster for Buyers

• What does 'Leasehold' mean? Fri, 29 Nov, 2019 at 10:30 AM
• What does 'Freehold' mean? Fri, 29 Nov, 2019 at 10:30 AM
• What is 'Stamp Duty'? Fri, 4 Oct, 2019 at 3:54 PM
• What is a 'Help To Buy: Equity Loan'? Fri, 4 Oct, 2019 at 3:54 PM
• Contracts - Everything you need to know! Fri, 4 Oct, 2019 at 3:55 PM

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