FAQs
Introduction
- About Yourkeys!
- How long does it take to get up and running?
- Do you provide training?
- I use Estate Agents; will they want to use Yourkeys?
- What reports can be pulled from the platform?
Getting Started
- How do I create an account?
- How do I sign in?
- How can I contact Yourkeys?
- What if I've forgotten my username?
- What if I've forgotten my password?
Sellers: Platform Features & Settings
- My Dashboard
- Development Settings: How do I change which units are live?
- Development Settings: How do I add team members?
- Development Settings: How do I amend development details?
- Development Settings: How do I complete the 'Disclosure of Interests'?
Sellers: Reservation - Buyer(s) Present
- How do I add a new reservation?
- Adding a new reservation - Reservation Type
- Adding a new reservation - Reservation Consent
- Adding a new reservation - Steps Listing
- Adding a new reservation - Buyer(s) Details
Buyers
- Reserving through Yourkeys - What to Expect!
- How do I complete my 'Tentative Reservation'?
- A Guide for Gifters!
- My Reservation - Reservation Consent
- My Reservation - Buyer(s) Details
Jargon Buster for Buyers
- What does 'Leasehold' mean?
- What does 'Freehold' mean?
- What is 'Stamp Duty'?
- What is a 'Help To Buy: Equity Loan'?
- Contracts - Everything you need to know!
Conveyancers
Coming soon
Recently completed
Introduction
- About Yourkeys! Wed, 26 Feb, 2020 at 11:21 AM
- How long does it take to get up and running? Mon, 30 Mar, 2020 at 3:13 PM
- Do you provide training? Mon, 30 Mar, 2020 at 3:13 PM
- I use Estate Agents; will they want to use Yourkeys? Mon, 30 Mar, 2020 at 3:18 PM
- What reports can be pulled from the platform? Mon, 30 Mar, 2020 at 3:19 PM
Getting Started
- How do I create an account? Wed, 8 Apr, 2020 at 10:25 AM
- How do I sign in? Mon, 21 Oct, 2019 at 2:18 PM
- How can I contact Yourkeys? Tue, 26 Nov, 2019 at 11:48 AM
- What if I've forgotten my username? Tue, 1 Oct, 2019 at 9:45 AM
- What if I've forgotten my password? Mon, 21 Oct, 2019 at 2:18 PM
Sellers: Platform Features & Settings
- My Dashboard Mon, 16 Mar, 2020 at 9:17 AM
- Development Settings: How do I change which units are live? Mon, 18 May, 2020 at 2:48 PM
- Development Settings: How do I add team members? Wed, 1 Apr, 2020 at 9:08 AM
- Development Settings: How do I amend development details? Wed, 15 Apr, 2020 at 10:50 AM
- Development Settings: How do I complete the 'Disclosure of Interests'? Thu, 28 May, 2020 at 5:23 PM
Sellers: Reservation - Buyer(s) Present
- How do I add a new reservation? Mon, 16 Mar, 2020 at 9:20 AM
- Adding a new reservation - Reservation Type Thu, 21 May, 2020 at 1:21 PM
- Adding a new reservation - Reservation Consent Thu, 21 May, 2020 at 2:52 PM
- Adding a new reservation - Steps Listing Thu, 21 May, 2020 at 1:25 PM
- Adding a new reservation - Buyer(s) Details Thu, 21 May, 2020 at 2:34 PM
Buyers
- Reserving through Yourkeys - What to Expect! Thu, 21 May, 2020 at 12:52 PM
- How do I complete my 'Tentative Reservation'? Thu, 21 May, 2020 at 12:53 PM
- A Guide for Gifters! Wed, 26 Feb, 2020 at 3:56 PM
- My Reservation - Reservation Consent Tue, 5 May, 2020 at 1:11 PM
- My Reservation - Buyer(s) Details Tue, 5 May, 2020 at 1:49 PM
Jargon Buster for Buyers
- What does 'Leasehold' mean? Fri, 29 Nov, 2019 at 10:30 AM
- What does 'Freehold' mean? Fri, 29 Nov, 2019 at 10:30 AM
- What is 'Stamp Duty'? Thu, 20 Feb, 2020 at 4:39 PM
- What is a 'Help To Buy: Equity Loan'? Fri, 4 Oct, 2019 at 3:54 PM
- Contracts - Everything you need to know! Fri, 4 Oct, 2019 at 3:55 PM
Conveyancers
- Buyer's Conveyancer - How does it work? Wed, 29 Jan, 2020 at 10:26 AM
- Seller's Conveyancer - How does it work? Tue, 25 Feb, 2020 at 3:33 PM