Advice and answers from the Yourkeys team
FAQs
Introduction
- About Yourkeys!
- How long does it take to get up and running?
- Do you provide training?
- I use Estate Agents; will they want to use Yourkeys?
- What reports can be pulled from the platform?
Getting Started
- How do I create an account?
- How do I sign in?
- How can I contact Yourkeys?
- What if I've forgotten my username?
- What if I've forgotten my password?
Sellers: Platform Features & Settings
- My Dashboard
- My Development Overview
- Development Settings: How do I change which units are live?
- Development Settings: How do I add team members?
- Development Settings: How do I amend development details?
Sellers: Reservation - Face to Face Reservation [F2F]
- F2F - How do I add a new reservation?
- F2F - Adding a new reservation - Reservation Consent
- F2F - Adding a new reservation - Steps Listing
- F2F - Adding a new reservation - Buyer(s) Details
- F2F - Adding a new reservation - Identity Check
Sellers: Reservation - Remote Reservation [Remote]
- Remote - How do I add a new reservation?
- Remote - Adding a new reservation - Steps Listing
- Remote - Adding a new reservation - Buyer(s) Details
- Remote - Adding a new reservation - Pricing
- Remote - Adding a new reservation - Stamp Duty Land Tax
Conveyancers
Jargon Buster for Buyers
- What does 'Leasehold' mean?
- What does 'Freehold' mean?
- What is 'Stamp Duty'?
- What is a 'Help To Buy: Equity Loan'?
- Contracts - Everything you need to know!
Buyers
- Reserving through Yourkeys - What to Expect!
- How do I complete my 'Tentative Reservation'?
- My Reservation - Reservation Consent
- My Reservation - Buyer(s) Details
- My Reservation - Identity Check