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FAQs
Introduction
About Yourkeys!
How long does it take to get up and running?
Do you provide training?
I use Estate Agents; will they want to use Yourkeys?
What reports can be pulled from the platform?
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Getting Started
How do I create an account?
How do I sign in?
How can I contact Yourkeys?
What if I've forgotten my username?
What if I've forgotten my password?
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Sellers: Platform Features & Settings
My Dashboard
My Development Overview
Progression Summary
Reservation Summary
Development Settings: Unit settings & availability
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Sellers: Reservation - Face to Face Reservation [F2F]
F2F - How do I add a new reservation?
F2F - Adding a new reservation - Steps Listing
F2F - Adding a new reservation - Reservation Consent
F2F - Adding a new reservation - Buyer(s) Details
F2F - Adding a new reservation - Identity Check
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Sellers: Reservation - Remote Reservation [Remote]
Remote - How do I add a new reservation?
Remote - Adding a new reservation - Steps Listing
Remote - Adding a new reservation - Buyer(s) Details
Remote - Adding a new reservation - Pricing
Remote - Adding a new reservation - Stamp Duty Land Tax
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Conveyancers
Buyer's Conveyancer - How does it work?
Seller's Conveyancer - How does it work?
Jargon Buster for Buyers
What does 'Leasehold' mean?
What does 'Freehold' mean?
What is 'Stamp Duty'?
What is a 'Help To Buy: Equity Loan'?
Contracts - Everything you need to know!
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Buyers
Reserving through Yourkeys - What to Expect!
How do I complete my 'Tentative Reservation'?
My Reservation - Reservation Consent
My Reservation - Buyer(s) Details
My Reservation - Identity Check
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