Advice and answers from the Yourkeys team
FAQs
An Introduction
Getting Started
- How do I create an account?
- How do I sign in?
- How can I contact Yourkeys?
- What if I've forgotten my username?
- What if I've forgotten my password?
Developers/Sellers
- How do I edit my profile details?
- How do I edit my business account details?
- How does my 'Development Overview' work?
- How do I add users to my team?
- What is a 'Tentative Reservation'?
Buyers
- How do I edit my profile details?
- How do I complete my reservation?
- My Reservation - Choose your Conveyancer
- My Reservation - Property Reserved: Progression Summary
- What happens when I have reserved a new property?
Jargon Buster for Buyers
- What does 'Leasehold' mean?
- What does 'Freehold' mean?
- What is 'Stamp Duty'?
- What is a 'Help To Buy: Equity Loan'?
- Contracts - Everything you need to know!