Advice and answers from the Yourkeys team
FAQs
Introduction
- About Yourkeys!
- How long does it take to get up and running?
- Do you provide training?
- I use Estate Agents; will they want to use Yourkeys?
- What reports can be pulled from the platform?
Getting Started
- How do I create an account?
- How do I sign in?
- How can I contact Yourkeys?
- What if I've forgotten my username?
- What if I've forgotten my password?
Buyers
- Reserving through Yourkeys - What to Expect!
- How do I complete my 'Tentative Reservation'?
- A Guide for Gifters!
- My Reservation - Buyer(s) Details
- My Reservation - Pre-Reservation Details
Jargon Buster for Buyers
- What does 'Leasehold' mean?
- What does 'Freehold' mean?
- What is 'Stamp Duty'?
- What is a 'Help To Buy: Equity Loan'?
- Contracts - Everything you need to know!
Sellers
- Account Settings: How do I edit my profile details?
- Account Settings: How do I edit my business account details?
- Edit Development: How do I amend development details?
- How do I add a new reservation?
- Adding a new reservation - Pre-Reservation Details