Advice and answers from the Yourkeys team
FAQs
An Introduction
Getting Started
- How do I create an account?
- How do I sign in?
- How can I contact Yourkeys?
- What if I've forgotten my username?
- What if I've forgotten my password?
Housebuilders/Sellers
- How do I edit my profile details?
- How do I edit my business account details?
- How do I edit the development details?
- How do I add a new reservation?
- Adding a new reservation - Pre-Reservation Details
Buyers
- Reserving through Yourkeys - What to Expect!
- How do I complete my 'Tentative Reservation'?
- A Guide for Gifters!
- My Reservation - Buyer(s) Details
- My Reservation - Pre-Reservation Details
Jargon Buster for Buyers
- What does 'Leasehold' mean?
- What does 'Freehold' mean?
- What is 'Stamp Duty'?
- What is a 'Help To Buy: Equity Loan'?
- Contracts - Everything you need to know!