Introduction

• About Yourkeys!
• How long does it take to get up and running?
• Do you provide training?
• I use Estate Agents; will they want to use Yourkeys?
• What reports can be pulled from the platform?

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Getting Started

• How do I create an account?
• How do I sign in?
• How can I contact Yourkeys?
• What if I've forgotten my username?
• What if I've forgotten my password?

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Sellers: Platform Features & Settings

• My Dashboard
• Progression Summary
• Reservation Summary
• My Development Overview
• Development Settings: How do I change which units are live?

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Sellers: Reservation - Face to Face Reservation [F2F]

• F2F - How do I add a new reservation?
• F2F - Adding a new reservation - Reservation Consent
• F2F - Adding a new reservation - Steps Listing
• F2F - Adding a new reservation - Buyer(s) Details
• F2F - Adding a new reservation - Identity Check

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Sellers: Reservation - Remote Reservation [Remote]

• Remote - How do I add a new reservation?
• Remote - Adding a new reservation - Steps Listing
• Remote - Adding a new reservation - Buyer(s) Details
• Remote - Adding a new reservation - Pricing
• Remote - Adding a new reservation - Stamp Duty Land Tax

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Conveyancers

• Buyer's Conveyancer - How does it work?
• Seller's Conveyancer - How does it work?

Jargon Buster for Buyers

• What does 'Leasehold' mean?
• What does 'Freehold' mean?
• What is 'Stamp Duty'?
• What is a 'Help To Buy: Equity Loan'?
• Contracts - Everything you need to know!

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Buyers

• Reserving through Yourkeys - What to Expect!
• How do I complete my 'Tentative Reservation'?
• My Reservation - Reservation Consent
• My Reservation - Buyer(s) Details
• My Reservation - Identity Check

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