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Chris Horroll

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Articles

Recent activity by Chris Horroll

  • Will my reservation save if I navigate away from the page?

    If you are mid-way through a reservation but cannot continue it at that time, Yourkeys will save certain information for you. The progress of your reservation will be saved, however, the Sales Pro...

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    • 1 vote
  • Adding a new reservation - Remote Reservation Buyer Steps

    If the Buyer has yet to complete part or all of their reservation step remotely, the property will remain tentatively reserved. The buyer will be sent an email to log in and complete the remaining...

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  • Property Reserved - Amend Reservation

    Amendments can be made on completed reservations, and we make it very easy to fix any errors. To amend the reservation: Click on the three dots beside the completed reservation Click Review & edi...

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  • Property Reserved - Property Information form

    If you have selected to complete the Property Information form, this will be the final step once the reservation is complete. We will automatically give you the details of the local Help to Buy ag...

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  • Unit Transfer guide

    The Unit Transfer tab can be used if the buyer has decided they wish to transfer their purchase to another unit. You will receive a warning message before continuing so this can never be done in e...

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  • Reservation Side Panel

    The Reservation Side Panel is a sidebar menu displayed to the right-hand side of your summary page. To access the full menu, click on an icon and the display will pull out showing more information...

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  • My Reservation - Proof of Funds Details - Proceeds from the Sale of investments

    If you have allocated part of the total funds as Proceeds of Sale investments, we will ask you to upload a copy of a bank statement showing the amount being contributed. To upload proof of savings...

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  • Forgotten my username or password

    If you have forgotten your username or password, you can easily reset this and get logged back into your Yourkeys account quickly. This article includes:  Forgot your username? Forgot your passwo...

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  • Understanding campaigns

    The CRM allows you to create and send bespoke email campaigns directly to the contacts you have stored. Once sent, you can also monitor and measure the success of your campaigns to adjust your fut...

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  • Creating campaign emails

    You can create campaigns quickly and easily using the campaign type creation tool. To start with, choose the style of campaign you wish to create. You can choose between Direct Email, Campaign Ema...

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