Stef Aitken
Articles
Recent activity by Stef Aitken
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Site Conveyancer
With Yourkeys, you don't need an account with us to further a sale for your housebuilder. Once there is a new reservation, we will ask you to upload the draft contract pack from our secure portal ...
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Forgotten my username or password
If you have forgotten your username or password, you can easily reset this and get logged back into your Yourkeys account quickly. This article includes: Forgot your username? Forgot your passwo...
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Getting in touch with the Yourkeys team
If you have any questions, our wonderful support team will be happy to help. The quickest way to reach our team is by using our chat function. To do this, click the in the bottom right corner. O...
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My Reservation - Proof of Funds Details - Proceeds from the Sale of investments
If you have allocated part of the total funds as Proceeds of Sale investments, we will ask you to upload a copy of a bank statement showing the amount being contributed. To upload proof of savings...
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My Reservation - Proof of Funds details - Other
If you have allocated part of the total funds as Other, we will ask you some questions relating to this. This article includes: What is considered "Other" funds? How to upload proof of savings ...
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Reservation Side Panel
The Reservation Side Panel is a sidebar menu displayed to the right-hand side of your summary page. To access the full menu, click on an icon and the display will pull out showing more information...
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Adding a new reservation - Supporting Information
In the Supporting Information step, we will ask you to add any notes and documents that are relevant to the reservation. Any details provided here will also be viewable in the Notes section of the...
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Unit Transfer guide
The Unit Transfer tab can be used if the buyer has decided they wish to transfer their purchase to another unit. You will receive a warning message before continuing so this can never be done in e...
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Property Reserved: UK Finance (DOI) form
The UK Finance (DOI) form is only applicable if the buyer is using a mortgage to purchase the property. This step can be completed once the property is reserved. The details taken at onboarding fo...
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Property Reserved - Property Information form
If you have selected to complete the Property Information form, this will be the final step once the reservation is complete. We will automatically give you the details of the local Help to Buy ag...
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