Adding a new reservation - Consumer Consent


Before you reserve the property, please confirm that the following items from the Consumer Code have been followed and that the buyer has received, or is due to receive:

  • An explanation of the Home Warranty cover
  • A description of any management services and organisations to which the home buyer will be committed to and an estimate of their costs
  • A brochure or plan illustrating the general layout, appearance and plot position of the home
  • A list of the home's contents
  • The standards to which the home is being built

If cladding is part of the building structure, please confirm that the buyer has received, or is due to receive:

  • In writing that the cladding conforms to specific written standards
  • That the external balconies are not made of hazardous materials
  • That there are protocols for management

If this is a buy-to-let purchase, please confirm that you have received:

  • All information regarding any property licensing schemes and/or fees related to this property


  • A copy of the Consumer Code can be downloaded in .pdf form here
  • You can find a downloadable version of the Consumer Code in the Reservation section of the buyers Document Store

Once the confirmation boxes have been ticked, click Save & next to move to the next step.

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